Customer testimonial from Lachaud Transports, carrier, general goods.
For over 35 years, Didier Lachaud has been evolving his company with one idea in mind: stay agile to endure. Based in Ribérac in Dordogne, Lachaud Transports now consists of two entities:
Lachaud Voyages for school transportation and excursions,
Lachaud Transports for freight delivery, mainly for major retailers.
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Didier, his wife Joëlle (billing), Lionel, and Mourad (operations) make up a close-knit team, ready to take on the challenges of a rapidly changing sector.
By adopting Dashdoc in 2025, Didier Lachaud is taking a new step in the modernization of his company and is ensuring its long-term viability as best as possible.
After searching for so long for a way to save time on operations, I think I’ve finally found it! — Didier Lachaud, Fondateur et dirigeant
Challenge: Moving from burdensome management to simplicity
Like many family businesses, Lachaud Transports ran into the limits of an old software that had become too slow: impossible to clean up customer files, tedious manual entry, time spent on admin instead of optimizing routes…
We had 30,000 customers, but couldn’t clean up the database… We wasted a ridiculous amount of time entering files instead of focusing on operations. — Lionel Lefort, responsable exploitation
Solution: Dashdoc, AI at the service of people
With Dashdoc, the change is immediate: creation of transport orders sped up thanks to AI, automatic extraction of information from emails or PDFs, scheduling and sending assignments to drivers in just a few clicks.
When I saw the Dashdoc AI demonstration, I immediately understood the time savings for operations. — Didier Lachaud
Hop, one click, two clicks, BAM, it’s already with the driver and confirmed. — Didier Lachaud
Result: more peace of mind for the team, who can devote their energy to real added value: managing operations and customer service.
Modernize to better pass on to the next generation
On the eve of passing on his business, Didier Lachaud is preparing the next generation with a modern, intuitive tool that has been adopted by everyone, even by teams not used to change.
What has changed? More peace of mind, they have more time for operations. — Didier Lachaud
For me, it's all positive! — Mourad Bennis
Dashdoc supports every step: training sessions, responsive support, personalized advice, to ensure rapid onboarding, no matter your employees' age or digital experience.
Result: efficiency, independence, peace of mind
+ more time for operations.
Instant mission dispatch to drivers.
Streamlined administrative management.
Personalized human support for your digital transition.
Even if it's not always easy to change habits, today, we wouldn't go back for anything in the world. — Didier Lachaud
Switch to next-generation transport management with Dashdoc
Like the Lachaud family, free yourself from time-consuming tasks and focus on what matters most:
Automate the creation of your transport orders with AI.
Manage your schedules and send missions to your drivers in one click.
Gain peace of mind and efficiency at every stage, from operations to invoicing.
Choose a TMS designed for carriers: simple, fast, human, and always by your side.
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