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Shareable real-time tracking link
One link, one click, and your customer tracks their delivery live. No account to create, no app to download.
Give your customers the visibility they expect. Without a second thought.
Your customers want to know where their delivery is. Give them the answer before they call.
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More than 2,000 transport professionals grow with Dashdoc
What Is the Customer Portal?
A customer portal is a secure online space where your customers access their information on their own: real-time delivery tracking, transport documents, order creation.
With Dashdoc, this portal is built into your TMS and updated automatically from your operations. Your customers see what you see, in real time.
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The features
that change your day-to-day.
Guest portal
A dedicated space where your customers access statuses and documents for their transports. Free for them, a differentiator for you.
Automatic notifications at every key stage
Your customer is informed at departure, at delivery, and in the event of an incident. Without you having to pick up the phone.
Photos and proofs of delivery online
Your drivers document every delivery from their mobile: photos, signatures, documents. Everything is shared instantly with your customers.
Branded in your company's colours
The portal displays your logo and your colours. It's your brand your customers see, not a third-party tool.
Measurable results,
from the very first weeks.
Fewer incoming calls
Your customers can access transport information directly, whenever they need it.
A service that sets you apart
Give your customers simple, clear and accessible tracking at any time.
More loyal customers
Greater visibility improves customer satisfaction and builds trust.
Dashdoc integrates
with your existing tools.
Connect Dashdoc to your ERP, your invoicing software or your business tools in a few clicks.
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Your day-to-day,
before and after Dashdoc.
Before Dashdoc
- Repeated customer calls to find out where the delivery is
- Delivery documents sent by email or fax
- No visibility over the image you project to your customers
After Dashdoc
- Real-time tracking accessible directly by the customer
- Photos and proofs shared instantly from mobile
- A portal in your own brand that strengthens your credibility with every delivery
Straight from the field.
Carriers, shippers, key accounts: discover how Dashdoc is transforming their day-to-day work.
“Thanks to the Dashdoc client portal, my customers can access their deliveries in real time and gain visibility. It is a real advantage for customer retention.”
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