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Shareable Real-Time Tracking Link
One link, one click. Your customer can track their load in real time, with no account or app required.
Give Your Customers the Visibility They Expect.
In Real Time.
Your customers want to know where their load is. Give them the answer before they have to ask.
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More than 2,000 companies trust Dashdoc to manage their transportation operations.
What Is the Customer Portal?
A customer portal is a secure online space where your customers can track shipments, access shipping documents, and submit orders on their own.
With Dashdoc, the portal is built into your TMS and updated automatically from your operations. Your customers get real-time information without having to contact your team.
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The Features
That Change Your Day-to-Day.
Customer Portal
A dedicated space where customers can track their loads and access documents anytime. No calls, no back-and-forth.
Automatic Notifications at Every Key Stage
Keep customers informed at pickup, delivery, and whenever an issue occurs, without picking up the phone.
Photos & Proofs of Delivery
Drivers upload photos, signatures, and documents from the road. Everything is instantly available to your customers.
Branded with Your Company’s Colors
Add your logo and colors so customers see your brand, not a third-party tool.
Measurable Results,
from the Very First Weeks.
Fewer Check-In Calls
Customers get the load information they need, on their own.
Stand Out from the Competition
Give customers a simple, modern way to track their loads.
Build Stronger Customer Relationships
More visibility means more trust and a better customer experience.
Dashdoc Integrates
With Your Existing Tools.
Connect Dashdoc to your ERP, invoicing software, and other business tools in just a few clicks.
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Your Day-to-Day,
Before and After Dashdoc.
Before Dashdoc
- Repeated customer calls asking for load updates
- Delivery documents sent manually by email or fax
- Limited control over the customer experience
After Dashdoc
- Real-time tracking customers can access on their own
- Photos and proofs of delivery shared instantly from the road
- A branded portal that puts your company front and center
Straight from the Field.
Carriers, shippers, brokers: discover how Dashdoc is transforming their day-to-day operations.
“Thanks to the Dashdoc client portal, my customers can access their deliveries in real time and gain visibility. It is a real advantage for customer retention.”
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