Your Questions About Dashdoc.
The TMS, its features, artificial intelligence, deployment, ROI: find the answers to the most frequently asked questions about Dashdoc.
Understanding Dashdoc
Dashdoc is SaaS-based transport management software (TMS - Transport Management System) designed for carriers and shippers. It lets you manage all your transport operations, from planning to invoicing, including real-time tracking and document management. More than 2,000 companies trust Dashdoc to digitize and automate their trucking operations.
An ERP is a general-purpose tool covering many business functions (accounting, HR, invoicing...) with a transport module that is often underdeveloped. Dashdoc is a tool 100% specialized in road transport management, designed by industry professionals. It offers advanced business features (electronic consignment note, real-time tracking, AI-powered invoice checking, CO2 calculation) that a standard ERP does not offer natively. The two tools are complementary and can be connected via API.
Dashdoc is available mainly in France and across Europe. The solution supports both national and international transport flows, in particular to Spain, Italy, Germany, the Benelux, Switzerland, and the United Kingdom. The driver mobile app is available in more than 17 languages, making it easy to adopt in multinational contexts.
The Key
Features
On Dashdoc, the electronic consignment note (eCMR) replaces the paper document throughout the transport. The driver receives their mission on the mobile app, signs and completes the consignment note directly from their smartphone, attaches photos or reservations, and the document is immediately available to the carrier, the shipper and the consignee. This system is 100% legal in France, validated by the Direction Générale des Infrastructures des Transports et de la Mer (DGITM), and approved in 29 countries.
Yes. Dashdoc offers real-time delivery tracking thanks to information reported automatically from the driver's mobile app. Carriers and shippers can see the status of every shipment at any time (loading, on the road, delivered), with timestamps at key steps and any reservations or anomalies. This live tracking lets you anticipate delays and proactively inform customers.
Dashdoc includes an intuitive schedule that lets operations teams view, create, and assign shipments in a few clicks. Transport orders can be created manually, imported from an ERP via API, or generated automatically by artificial intelligence from documents. The brokerage schedule also lets you manage subcontracted shipments from the same interface.
Yes. Dashdoc has a dedicated brokerage module that lets you subcontract shipments to partner carriers in a few clicks, keep control of your margin, communicate easily with your subcontracted carriers, and benefit from real-time field data. The history of recent shipments and the rates charged is directly accessible to make negotiation easier.
Dashdoc covers invoicing from A to Z: once a shipment is completed and checked, the invoice can be generated automatically from the shipment data. On the shipper side, Dashdoc also lets you check and approve the invoices issued by carriers, with the help of artificial intelligence to automatically match invoices with the corresponding brokered shipments.
Yes. The Dashdoc mobile app is available on iOS (App Store) and Android (Google Play). It is dedicated to drivers and lets them receive their missions, complete and sign the electronic consignment note, photograph transport documents, and report loading and delivery information in real time. The app is available in more than 17 languages.
Yes. Dashdoc offers an API to connect the TMS to your ERP or your existing business tools. This integration notably lets you receive transport orders from the ERP directly in Dashdoc, with no manual re-entry. Dashdoc also offers connectors with telematics, accounting, and freight exchange tools.
Artificial
Intelligence
Dashdoc's artificial intelligence is built into several features of the TMS. It notably makes it possible to create transport orders automatically from documents (emails, PDFs), to read and interpret scale tickets to detect weight discrepancies, and to check carrier invoices by automatically matching documents. The goal is to reduce manual tasks and save operations teams time every day.
With the AI-assisted invoice checking feature, all you have to do is import the PDF of the invoice issued by the carrier. Dashdoc automatically detects the brokered shipments concerned and matches them with the invoice to identify any discrepancies. This feature considerably reduces the time spent on invoice checking and limits the risk of errors or overbilling.
Yes. Dashdoc has developed intelligent reading of scale tickets using artificial intelligence. When the driver photographs the scale ticket in the mobile app, Dashdoc automatically compares the weight they entered with the weight detected on the document. If there is a discrepancy, the shipment is flagged with a "weight to check" badge, letting teams deal with anomalies quickly without having to check every shipment manually.
Comparison
and Choice
An ERP is a general-purpose tool: its transport module is often too limited for the needs of the field. Dashdoc is 100% specialized in transport and offers features an ERP does not cover natively: electronic consignment note, real-time tracking, AI-powered invoice checking, and carbon footprint calculation. The two tools are complementary and connect via API.
Dashdoc stands out on four key points. First, its connectivity: carriers, shippers, drivers, and partners all work on the same platform, with the same level of real-time information. Second, its intuitiveness: designed by transport professionals, it is picked up quickly without lengthy training. Third, its collaborative approach: every stakeholder in a shipment can access the platform. Finally, its integration of AI to automate document processing and invoice checking.
Excel means manual re-entry, risks of errors, and no real-time tracking. With Dashdoc, transport orders are created and tracked automatically, documents are accessible in one click, and invoicing can be launched from the day after delivery. The result: management costs are divided by 3.
Implementation
and Support
Getting started with Dashdoc is quick thanks to an intuitive interface designed for transport professionals. Initial training is provided by the Dashdoc teams and gets you operational in a few days. Full deployment, including the ERP connection and the integration of partner carriers, varies with the complexity of the project but is generally completed in a few weeks, with dedicated support from a project manager.
Yes. Dashdoc supports its customers at every step: initial training on the software, regular follow-up with monthly steering committees, and access to a responsive support team. For specific development projects, customers can work directly with Dashdoc's product teams to adapt the solution to their particular needs. This support makes it possible to co-build a tool that evolves with the company's needs.
ROI
and Benefits
Time savings are measurable at several levels. The electronic consignment note saves an average of 8 minutes per completed shipment. Automatic reading of scale tickets and AI-powered invoice checking eliminate hours of manual checking every week. Automatic reporting of statuses and documents removes the need to chase carriers by phone. Overall, Dashdoc divides transport management costs by 3.
Yes. By automating the creation of transport orders, document checking, invoicing, and tracking, Dashdoc significantly reduces low-value tasks. Faster invoicing thanks to the eCMR can generate up to €6,000 in additional cash flow per year. Dashboards also let you analyze costs per carrier and optimize transport purchasing.
Thanks to real-time tracking, transport teams anticipate delays and inform customers before they even get in touch. This shift in posture, from reactive to proactive, directly improves customer satisfaction. No more customers calling to find out where their truck is: you are the one who calls first.
Regulations
and CSR
The eCMR (electronic Consignment Note) is the digital version of the consignment note (CMR), a mandatory document for all international road freight transport. It has the same legal value as the paper document and is recognized in 29 countries. Switching to the eCMR eliminates the delays linked to returning paper documents, reduces the risk of loss, speeds up invoicing, and cuts the carbon footprint linked to printing and physical archiving. In France, the eCMR is validated by the DGITM.
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