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Real-Time Shipment Tracking
Status, location, and estimated arrival time, without calling your team for updates.
Give Your Customers the Visibility They Expect,
in Real Time.
With the Dashdoc customer portal, your customers can track shipments, access documents, submit orders, and find the information they need on their own. Fewer calls and emails for your team, more visibility for your customers.
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More than 2,000 companies trust Dashdoc to manage their transportation operations.
What Is the Customer Portal?
A customer portal is a secure online space where your customers can track shipments, access shipping documents, and submit orders on their own.
With Dashdoc, the portal is built into your TMS and updated automatically from your operations. Your customers get real-time information without having to contact your team.
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What the Customer Portal Does for Your Business
Save Time
with fewer follow-up calls and emails
Build Customer Loyalty
with a better digital experience
Strengthen Your Brand
with a portal customized to your brand
Everything Your Customers Need, in One Place
Real-time updates, documents, orders, and communication, without having to ask.
All Their Documents
eBOLs, PODs, photos, and invoices, ready to view and download.
Order Management
Customers can submit and update orders directly in the portal, with the information synced to your TMS.
Direct Communication
Questions, requests, and updates stay centralized in one place.
A Portal That Looks Like Your Brand
The Dashdoc customer portal can be customized with your company’s branding.
Give your customers a consistent experience from order to invoice, with your logo and brand colors throughout. A professional digital experience that strengthens your brand and sets you apart.
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Want to Estimate
Your ROI With Dashdoc?
Answer a few questions to see how much Dashdoc could save you.
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Dashdoc Integrates
With Your Existing Tools.
Connect Dashdoc to your ERP, invoicing software, and other business tools in just a few clicks.
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Your Day-to-Day,
Before and After Dashdoc.
Before Dashdoc
- Constant calls and emails asking for delivery updates
- PODs sent manually, often after delivery
- Orders received by email and re-entered manually into the TMS
- No self-service visibility for customers
After Dashdoc
- Real-time delivery tracking through a dedicated customer portal
- PODs available as soon as delivery is completed
- Orders submitted directly by customers through the portal
- A branded portal customized with your logo and colors
Straight from The Field.
Carriers, shippers, brokers: discover how Dashdoc is transforming their day-to-day operations.
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“When I show Dashdoc to my customers, the customer portal with the dashboard, the invoicing, the photos of goods, the GPS tracking... our customers say: "This is amazing, this is exceptional, why doesn't everyone have this?"”
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Frequently Asked Questions
Everything you need to know about Dashdoc Customer Portal.
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