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Real-time shipment tracking
Status, location, estimated time of arrival: no more calls asking where the truck is.
Give Your Customers the Visibility They Expect, in Real Time.
With the Dashdoc customer portal, your customers track their shipments live, access their documents, create their orders, and find every piece of information they need, on their own. You cut back on calls and emails, your customers gain peace of mind.
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More than 2,000 transport professionals grow with Dashdoc
What Is the Customer Portal?
A customer portal is a secure online space where your customers access their information on their own: real-time delivery tracking, transport documents, order creation.
With Dashdoc, this portal is built into your TMS and updated automatically from your operations. Your customers see what you see, in real time.
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What the Customer Portal Brings You
Save time
by cutting back on follow-up calls and emails.
Build customer loyalty
with a modern digital experience.
Strengthen your image
With a portal in your own brand.
What Your Customers Find in the Portal
All the information they need, without having to ask, anytime.
Access to all your documents
eCMR, proofs of delivery, photos, invoices: everything is in the right place, ready to download.
Order management
Your customers create and adjust their requests directly in your TMS, no manual entry needed.
Communication with your team
Questions, requests, history: everything is centralised, accessible to all parties.
A Portal in Your Brand
The Dashdoc customer portal is fully customisable to your company.
Your customers enjoy a consistent experience aligned with your brand, from quote to invoice. A premium digital service that sets you apart in your market.
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Want to estimate your profitability with Dashdoc?
Answer a few questions to find out what Dashdoc could help you gain.
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Dashdoc integrates
with your existing tools.
Connect Dashdoc to your ERP, your invoicing software or your business tools in a few clicks.
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Your day-to-day,
before and after Dashdoc.
Before Dashdoc
- Constant calls and emails to find out delivery statuses
- Proofs of delivery sent by hand, and often late
- Orders received by email, re-entered by hand in the TMS
- No visibility shared with customers
After Dashdoc
- Real-time delivery tracking through a dedicated customer portal
- Proofs of delivery available in real time, as soon as the delivery is completed
- Orders created directly by the customer from their own interface
- White-label portal, customisable to your company's colours
Straight from the field.
Carriers, shippers, key accounts: discover how Dashdoc really transforms their day-to-day work.
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“When I show the Dashdoc tool to my customers: the customer portal with the dashboard, the invoicing, the photos of the goods, the GPS tracking points... Our customers tell us: "This is wonderful, this is exceptional, why doesn't everyone have this?"”
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Frequently Asked Questions
Everything you need to know about the Dashdoc customer portal.
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